Privacy Policy

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A legal disclaimer

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Red Light Kirkwood (“Red Light Kirkwood,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, schedule an appointment, contact us, purchase services, or otherwise interact with our business.

This Privacy Policy describes the information we collect, how we use and share it, and the choices available to you.

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 1. Information We Collect

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We may collect information you provide directly to us when you:

• Complete a form on our website

• Schedule an appointment through our website

• Contact us by phone, email, or text message

• Purchase a service, package, or membership

• Communicate with us regarding your appointment or services

• Visit or use our website

 

Information we may collect includes your name, email address, telephone number, appointment information, and other information you voluntarily provide.

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If you make a purchase, payment information may be processed by a third-party payment processor. We do not intend to store complete credit or debit card numbers on our own systems.

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Information Collected Automatically

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When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser and device information

• Operating system

• Pages visited

• Links or buttons clicked

• Date and time of your visit

• Referring website

• General information about how you interact with our website

 

We may use cookies, pixels, tags, and similar technologies to operate, analyze, and improve our website and marketing.

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2. Wix Forms and Wix Bookings

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Our website is operated using Wix.

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We use Wix Forms to allow visitors to contact us and submit information through our website.

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We use Wix Bookings to allow customers to schedule appointments and manage bookings.

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Information submitted through Wix Forms or Wix Bookings may be processed and stored by Wix on our behalf and may include your name, email address, telephone number, appointment information, and other information you choose to provide.

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Wix may also collect certain technical and usage information when you interact with our website.

For more information about how Wix handles personal information, please review Wix's privacy practices.

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3. How We Use Your Information

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We may use information we collect to:

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• Schedule and manage appointments

• Provide requested services

• Respond to inquiries

• Communicate with you regarding appointments and services

• Process purchases and payments

• Send appointment confirmations, reminders, and other service-related communications

• Send promotional communications where permitted and in accordance with your preferences

• Improve our website and services

• Measure and improve our advertising and marketing

• Understand how visitors use our website

• Prevent fraud, abuse, or unauthorized activity

• Comply with applicable laws and legal obligations​

 

4. Advertising and Analytics

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We use third-party advertising and analytics technologies, including Google Ads and the Meta Pixel (Facebook Pixel).

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These technologies may use cookies, pixels, tags, or similar technologies to collect information about your interactions with our website.

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This information may include information such as:

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• Pages you visit

• Actions you take on our website

• Device and browser information

• Approximate location derived from your IP address

• Information about advertisements you viewed or interacted with

• Whether you completed certain actions on our website, such as submitting a form or scheduling an appointment

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We may use this information to measure advertising effectiveness, understand website activity, create or identify audiences, and show advertisements that may be more relevant to visitors.

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Google Ads

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We may use Google Ads advertising and conversion measurement technologies. Google may receive information about interactions with our website through cookies and similar technologies.

You can learn more about Google's privacy practices and advertising controls through Google's privacy and advertising resources.

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Meta Pixel

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We may use the Meta Pixel provided by Meta Platforms, Inc. to understand how visitors interact with our website, measure advertising performance, and help us deliver or measure advertisements on Meta platforms such as Facebook and Instagram.

Meta may receive information about actions taken on our website through the Meta Pixel and related technologies.

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5. Cookies and Similar Technologies

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Our website may use cookies and similar technologies for several purposes, including:

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• Operating essential website functions

• Enabling appointment scheduling

• Remembering preferences

• Measuring website traffic and usage

• Measuring advertising performance

• Delivering or measuring advertisements

• Improving website functionality

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You may be able to control or disable certain cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

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Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.

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6. Health and Wellness Information

 

Red Light Kirkwood is a wellness business. We may receive information that customers voluntarily provide regarding their health, wellness goals, or reasons for using our services.

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Please do not submit sensitive medical information through general website forms u

nless specifically requested by Red Light Kirkwood.

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Information voluntarily provided to us may be used to administer our services, communicate with you, and provide an appropriate customer experience.

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Red Light Kirkwood does not sell customers' health or wellness information.

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7. How We Share Information

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We may share personal information with service providers that help us operate our business, including providers involved in:

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• Website hosting and operation

• Wix Forms

• Wix Bookings

• Appointment management

• Payment processing

• Email and text communications

• Advertising and marketing

• Website analytics

• Information technology and security

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We may also disclose information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, or to protect the rights, safety, or property of Red Light Kirkwood, our customers, or others.

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We do not sell personal information for monetary consideration.

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8. Data Security

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We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

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However, no website, electronic transmission, or storage system is completely secure, and we cannot guarantee absolute security.

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9. Third-Party Services and Websites

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Our website may contain links to websites or services operated by third parties.

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Our use of Wix, Google, Meta, and other third-party services may be subject to those companies' own privacy policies and terms.

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Red Light Kirkwood does not control the privacy practices of third-party companies and encourages you to review their privacy policies.

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10. Your Choices

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You may have certain rights concerning your personal information depending on where you live and applicable law.

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These rights may include the ability to:

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• Request access to certain personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of certain marketing communications

• Withdraw consent where processing is based on consent

• Control certain cookies through your browser or available cookie controls

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You can opt out of promotional emails by using the unsubscribe mechanism included in the email.

For promotional text messages, you may generally opt out by replying STOP.

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Please note that opting out of marketing communications does not necessarily prevent us from sending transactional or service-related communications, such as appointment confirmations or changes.

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11. Children's Privacy

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Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.

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If you believe a child has provided personal information to us, please contact us.

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12. Changes to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or applicable legal requirements.

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When we make changes, we will update the Effective Date at the top of this Privacy Policy.

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13. Contact Us

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If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

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Red Light Kirkwood
Kirkwood, Missouri
Email: info@redlightkirkwood.com
314.246.9095