Terms & Conditions

Welcome to Red Light Kirkwood. These Terms and Conditions (“Terms”) govern your use of the Red Light Kirkwood website and your purchase or use of our services. By accessing our website, booking an appointment, purchasing a package, or using our services, you agree to these Terms.

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If you do not agree with these Terms, please do not use our website or services.

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1. About Red Light Kirkwood

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Red Light Kirkwood provides red light therapy and related wellness services. Our services are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.  Red Light Kirkwood is not a medical practice, and our services are not a substitute for professional medical advice, diagnosis, or treatment.

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2. Use of Our Services

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You agree to provide accurate and complete information when booking an appointment, purchasing a service, or completing any forms required by Red Light Kirkwood.

You are responsible for informing Red Light Kirkwood of any circumstances, medications, medical conditions, or other factors that may be relevant to your use of red light therapy.  If you have questions about whether red light therapy is appropriate for you, you should consult your physician or another qualified healthcare professional before using our services.  Red Light Kirkwood reserves the right to decline or discontinue service when we reasonably believe that use of our services may be inappropriate or unsafe.

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3. Appointments and Bookings

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Appointments may be scheduled through our website, including through our online booking system.  Please arrive on time for your scheduled appointment. Arriving late may reduce the amount of time available for your session.  Red Light Kirkwood reserves the right to modify appointment availability, hours, services, or scheduling procedures at any time.

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4. Cancellations and Rescheduling

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We understand that plans change. If you need to cancel or reschedule an appointment, please use the website which allows you to modify and cancel existing appointments in the same way appointments are booked.  Red Light Kirkwood reserves the right to modify its cancellation and rescheduling policies from time to time.

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5. Packages and Purchases

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Any service packages, memberships, promotions, or other offers are subject to the terms presented at the time of purchase.  Unless otherwise stated, packages are intended for use by the individual who purchased them and may not be transferred to another person.  Promotional offers may be subject to additional restrictions, expiration dates, availability, or other conditions.  All purchases are subject to applicable taxes and fees.

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6. Payments

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Payments may be processed through third-party payment providers or booking platforms. By providing payment information, you authorize the applicable provider to process charges associated with your purchase.  Red Light Kirkwood does not retain complete payment-card information when payment processing is handled by a third-party payment processor.

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7. Refunds

 

Refund eligibility is determined by the refund policy applicable to the specific service, package, membership, or promotion purchased.

Unless otherwise stated, completed services are generally not refundable.  If you believe you were charged in error or have a question regarding a purchase, please contact Red Light Kirkwood so that we can review the matter.

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8. Health and Wellness Disclaimer

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Red Light Kirkwood provides wellness services and general information. Information presented on our website or provided by our staff should not be considered medical advice.  Red light therapy may not be appropriate for everyone. Individual results may vary, and Red Light Kirkwood does not guarantee any particular result or health outcome.  You should consult a qualified healthcare professional regarding any medical condition, symptoms, treatment, medication, pregnancy, or other health-related concern before using our services.  Do not delay seeking medical advice or treatment because of information obtained from our website or through Red Light Kirkwood.

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9. Assumption of Risk

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By using our services, you acknowledge that you are voluntarily participating in red light therapy and understand that individual responses and results may vary.

You agree to follow all instructions provided by Red Light Kirkwood and to promptly inform staff of any discomfort, adverse reaction, or concern during a session.

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10. Website Content

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The information provided on the Red Light Kirkwood website is provided for general informational purposes.  We make reasonable efforts to keep website information accurate and current; however, we do not guarantee that all information is complete, accurate, current, or error-free.  Red Light Kirkwood may update, modify, remove, or discontinue website content at any time without notice.

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11. Intellectual Property

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All content appearing on this website, including text, photographs, graphics, logos, branding, designs, and other materials, is owned by or licensed to Red Light Kirkwood unless otherwise stated.  You may view and use the website for your personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission.

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12. Third-Party Services and Links

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Our website may use or link to third-party services, including online booking, payment processing, analytics, advertising, or social media platforms.

These third-party services operate independently and may have their own terms and privacy policies. Red Light Kirkwood is not responsible for the content, policies, security, or practices of third-party websites or services.

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13. Privacy

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Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information.  By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.

 

14. Limitation of Liability

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To the fullest extent permitted by applicable law, Red Light Kirkwood and its owners, employees, contractors, and representatives will not be liable for any indirect, incidental, special, consequential, or other damages arising from or related to your use of our website or services, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

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15. Indemnification

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To the fullest extent permitted by law, you agree to indemnify and hold harmless Red Light Kirkwood and its owners, employees, contractors, and representatives from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or misuse of our website or services.

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16. Prohibited Use

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You agree not to:

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• Use the website for unlawful purposes;

• Attempt to gain unauthorized access to our website or systems;

• Interfere with the operation or security of the website;

• Copy or reproduce website content without permission;

• Use automated systems to collect website content without authorization; or

• Engage in conduct that could damage Red Light Kirkwood, its customers, employees, or business operations.

 

17. Changes to These Terms

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Red Light Kirkwood may modify these Terms from time to time. Updated Terms will be posted on this website with a revised effective date.  Your continued use of the website or services after updated Terms are posted constitutes your acceptance of the revised Terms.

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18. Governing Law

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These Terms are governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict-of-law principles.

Any dispute arising from or relating to these Terms or your use of our services shall be subject to the applicable laws and courts of the State of Missouri, unless otherwise required by law.

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19. Severability

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If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

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20. Entire Agreement

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These Terms, together with any applicable policies or agreements referenced herein, constitute the agreement between you and Red Light Kirkwood regarding your use of the website and services, except where a separate written agreement applies.

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21. Contact Us

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If you have questions about these Terms and Conditions, please contact Red Light Kirkwood through the contact information provided on our website.